Digital Impact: Idea Board

At each stop on the Digital Impact World Tour, we are asking participants to share the tools, tips and resources that help them use and manage digital resources safely, ethically and effectively. Then we asked: what’s missing? Here is what we heard from social sector leaders across 11 cities. 

 

 

Data

  • User-generated data
  • Remote sensor data
  • Federated data
  • Tools for the de-identification of data
  •  Open access to charity data via regulators
  • Open access to grants data from funders
  • Open and usable formats for International Data Responsibility Group advice
  • Openness from NCOs on tech stacks
  • Transparency around data governance and ethics in journalism
  • Open data functionality in commonly-used grant management systems
  • A public rating system for trusting an organization with personal data
  • Data integration/collaboration with private sector and government

Funding

  • Short-term project funding to close the digital divide
  • Government funding for community access to WiFi and phones in rural areas
  • Support for organizations to release open data
  • Funding systems for digital strategy, digital capacity and data support services
  • Improvements to funders’ data governance behavior before asking charities to upskill

Technology

  • Values-based CRMs with best practice security safeguards
  • Pooled customer approach to software from big companies
  • Inclusive design of tools for all users including non-tech natives
  • Digital signatures to trace data leaks
  • Values-based donation platforms
  • Email platforms with best practice opt-in features
  • Tools to test data quality and potential bias
  • Recovery data systems to resist data piracy
  • Strategies to send automated messaging
  • Apps that do not geolocate
  • A way to visualize digital society in real time
  • Tools to manage a workforce in a 24/7 digital world
  • Digital audit tool

Capacity

  • Data literacy training
  • Incentives for data scientists to join the social sector
  • Tech skills audits for foundation management
  • Mentorship on data literacy by larger organizations
  • Clear understanding of informed consent when collecting data
  • Case studies of the transforming use of data and digital
  • Digital skills building for: boards, staff, funders, government, everyone
  • Better understanding of the ideal profile of a data manager
  • Case studies that show issues and possibilities of digital data
  • Ways to identify bias in algorithms before using them to distribute funds/resources
  • More private sector partnerships

Culture

  • Transparency and ethics in data management processes
  • Strategy that drives tech tools, not the other way around
  • “If you can’t protect it, don’t collect it!”
  • Recognition of the digital divide
  • Collaborate with technologists to tackle civil society’s challenges
  • Understand the “digital dependencies” of CSOs
  • Data is at the center of  adaptability, applied ethics, and transparency
  • “Citizens, not consumers” – focus on trust
  • Openness to private sector partnerships
  • “Conceptual sunglasses” to prevent being dazzled by new technologies
  • Use GDPR compliance to shift organizational cultural
  • Pressure on commercial providers for privacy and security
  • Work with people in developing countries for whom tech is being built

Policy

  • Citizen data protocols
  • Universal charter of digital data rights
  • Legislative framework for data management
  • Digital inclusion index
  • Frameworks for public versus private use of data
  • Data philanthropy guidelines
  • Digital strategy templates
  • Health checks standards
  • Policy support from tech companies for NGOs
  • Co-design of digital strategy with the communities served/affected by data collection
  • Best practice code of conduct for data management
  • Better laws and regulation around citizens’ access to and ownership of data about them
  • Paris/Kyoto agreement for international digital standards
  • Guide to developing opt-in policies
  • Data standard for public data as rigorous as those for private entities
  • Policy guidance for the GDPR
  • Sector-friendly data protection/open data policy templates
  • Digital literacy as a Sustainable Development Goal

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