publication

Is the voice of nonprofit organizations muted in a time of crisis? Evidence from WeChat in Shenzhen, China.

Is the voice of nonprofit organizations muted in a time of crisis? Evidence from WeChat in Shenzhen, China.

Nonprofit organizations are facing unprecedented challenges presented by the uncertainties of a global pandemic. Contrary to the praises that grassroots self-organizing in China received during the pandemic, the work of formal nonprofit organizations combating the disease seems more muted in mainstream media. To make matters worse, a lack of both transparency and efficiency of large nonprofits sparked public outrage in China at the early stages of the battle. Can this negative image of selected nonprofit organizations mar the sector overall? As part of a longitudinal research project to understand the evolving role of nonprofits in global cities, we have been closely tracking the activities of nonprofit organizations in Shenzhen, China via their social media outlets ever since the virus outbreak. So what can we learn from the digital response of nonprofit organizations to the crisis about their actual role and impact in the city’s successful fight against COVID-19?

COVID-short-piece0616