Program Associate, Digital Civil Society Lab

The Digital Civil Society Lab (DCSL) aims to understand, inform and improve the ways in which digital technology transforms civil society. It helps social sector organizations use digital resources safely, ethically, and effectively in pursuit of their missions. The lab teaches classes, produces public events and conferences, hosts post-doctoral and non-resident fellows, collaborates with practitioners and leaders in the field, and runs the Digital Impact community which includes a web-based suite of tools and resources for civil society organizations including a blog, data governance toolkit, and online workshops. The Lab is directed by Professor Rob Reich, Stanford PACS Faculty Co-Director, and Lucy Bernholz, Senior Research Scholar. More information is available here

Position Summary: DCSL seeks a creative and resourceful professional to provide administrative and operational support to our new and existing programmatic and research activities. S/he will perform a variety of administrative duties which may include creating and editing communications, organizing and providing support for conferences, seminars, and events, documents, reports and spreadsheets, scheduling and/or coordinating meetings, making travel arrangements, or managing office operations. The Program Associate will report to the lab’s Program Manager, and facilitate a wide variety of programs in a dynamic, fast-paced, and intellectually rigorous environment.

This is a 100% FTE non-exempt, two year fixed position with possibility of renewal based on funding and performance.

If you believe that this opportunity is a match for your knowledge, skills and abilities, we encourage you to apply. Thank you for considering employment opportunities with the School of Humanities and Sciences.

In this role, you will:
  • Respond to inquiries, and determine and take appropriate action as required. Serve as a resource regarding a defined set of policies and procedures.
  • Perform duties associated with scheduling, organizing, and operating conferences, seminars, and events, including recommending vendors for services, overseeing the production and distribution of materials, coordinating logistics, and serving as liaison with internal and external vendors.
  • Draft and/or generate routine communications; coordinate production (formatting, copying, etc.) and dissemination of documents, such as presentations, course handouts, grant proposals, conference and seminar materials, complex reports, brochures, and displays.
  • Plan and schedule calendar(s) based on consultation, resolve calendaring conflicts, and arrange travel in compliance with unit, university, and sponsor policies.
  • Process and monitor routine financial transactions, which may include researching and resolving discrepancies.


To be successful in this role, you will bring:

Education & Experience:

High school diploma and three years of administrative experience, or combination of education and relevant experience.

Knowledge, Skills and Abilities:

  • Proficient computer skills and demonstrated experience with office software and email applications.
  • Demonstrated success in following through and completing routine tasks.
  • Strong organizational skills and attention to detail.
  • Strong verbal and written communication skills.
  • Excellent customer service and interpersonal skills.
  • Ability to prioritize and multi-task.

Certifications and Licenses:

How to Apply:

Related Links